1 Purpose of policy
We’re committed to protecting your personal information and being transparent about what information we hold about you.
Using personal information allows us to develop a better understanding of our customers and, in turn, to provide you with relevant and timely information about the work that we do.
The purpose of this policy is to give you a clear explanation about how we collect and use the information we collect from you directly and from third parties. We use your information in accordance with all applicable laws concerning the protection of personal information.
This policy explains:
- What information we may collect about you
- How we may use that information
- In what situations we may disclose your details to third parties
- Information about how we keep your personal information secure and your rights to be able to access it
If you have any queries about this policy, please contact the J-Night office at [email protected] or by calling 01904 466527.
2 Who we are
J-Night is a company limited by guarantee and registered in England and Wales with company number 06854540. We are funded by Arts Council England and Hull City Council, and occasionally by trusts and foundations. Our website address is http://hulljazzfestival.co.uk
3 Information collection
We collect various types of information and in a number of ways:
3.1 Information you give us
For example, when you sign up to our mailing list on our website, we’ll store personal information you give us such as your name and email address.
3.2 Information about your interactions with us
For example, when you visit our website, we use Google Analytics to collect anonymous information about how you interact with our content. When we send you a mailing we store a record of this and, in the case of email newsletters, we keep a record of which ones you have opened and which links you have clicked on.
3.3 Information from third parties
We occasionally receive information about you from third parties. For example, you may have given one of our venue or box office partners permission to pass on your email address to us.
4 Sensitive personal data
Data Protection law recognises that certain categories of personal information are more sensitive such as health information, race, religious beliefs and political opinions. We do not usually collect this type of information unless there is a clear reason for doing so.
5 Legal basis
There are two bases under which we may process your data:
5.1 Legitimate business interests
In certain situations, we collect and process your personal for purposes that are in our legitimate organisational interests. However, we only do this if there is no overriding prejudice to you by using your personal information in this way. We describe below all situations where we may use this basis for processing.
5.2 With your explicit consent
For any situations where the basis above is not appropriate, we will instead ask for your explicit consent before using your personal information in that specific situation.
6 Marketing communications
We aim to communicate with you about the work that we do in ways that you find relevant, timely and respectful. To do this we use your email address and/or postal address.
We use our legitimate organisational interest as the legal basis for communications by post. In the case of postal mailings, you may object to receiving these at any time using the contact details at the end of this policy. You can also return any postal mailing to us, free of charge, to indicate that you no longer wish to hear from us.
In the case of email, we ask you to give us your consent to contact you. We’ll provide you with an option to unsubscribe in every email that we send you, or you can alternatively use the contact details at the end of this policy.
6.1 Other service providers who process data on our behalf
Bridgetown Systems manage our postal mailings on our behalf, and we use Mailchimp to manage our marketing emails. We have data processing agreements in place with these companies.
7 Other processing activities
In addition to marketing communications, we also process personal information in the following ways that are within our legitimate organisational interests:
- We may analyse data we hold about you to ensure that the content and timing of communications that we send you are as relevant to you as possible.
- We may analyse data we hold about you in order to identify and prevent fraud.
- In order to improve our website, we may analyse anonymous information about how you use it and the content that you interact with.
In all of the above cases we will always keep your rights and interests at the forefront, to ensure they’re not overridden by our own interests. You have the right to object to any of this processing at any time. If you wish to do this, please use the contact details at the end of this policy. Please bear in mind that, if you object, this may affect our ability to carry out tasks above that are for your benefit.
8 Third parties
There are certain circumstances under which we may disclose your personal information to third parties.
These are as follows:
- To our own service providers who process data on our behalf and on our instructions (for example our postal mailing service provider). In these cases, we require that these third parties comply strictly with our instructions and with data protection laws, for example around security of personal data.
- Where we are under a duty to disclose your personal information in order to comply with any legal obligation (for example to government bodies and law enforcement agencies).
9.1 About cookies
Cookies are files sent by web servers to web browsers. They’re stored by the web browsers.
The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers.
There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser. Persistent cookies remain stored on your computer until you decide to delete them, or until they reach their expiry date.
9.2 Cookies on our website
J-Night uses the following cookies on our website, for the following purposes:
- Tracking website usage
- Newsletter Signup
9.3 Google cookies
Examples of the anonymous tracking data that Google Analytics collects include:
- The page(s) you visit and how you navigate to that page(s)
- An embedded video clip from YouTube will send interaction data, for example when you click on the play button and the percentage of the video you watch. This data is sent to our Google Analytics account and to YouTube.
9.4 Other third-party cookies
When you use the Hull Jazz Festival website, you may also be sent the following third-party cookies, which may be used for the following purposes:
9.5 Refusing cookies
As a rule, cookies make your browsing experience better. However, you may wish to disable cookies in your browser.
In Internet Explorer, you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.
In Firefox, you can adjust your cookies settings by clicking “Tools”, “Options” and “Privacy”.
In Safari, you can adjust your cookies settings by clicking ‘Safari’, ‘Preferences’ and ‘Privacy’.
Blocking cookies will have a negative impact upon the usability of some websites.
10 Maintaining your personal information
We store your personal information until you tell us that you no longer wish to hear from us.
If there are aspects of your record that are inaccurate or that you would like to remove, please use the contact details at the end of this policy.
Any objections you make to any processing of your data will be stored against your record on our system so that we can comply with your requests.
11 Security of your personal information
We will put in place appropriate safeguards (both in terms of our procedures and the technology we use) to keep your personal information as secure as possible. We will ensure that any third parties we use for processing your personal information do the same.
12 Your rights to your personal information
You have a right to request a copy of the personal information that we hold about you and to have any inaccuracies in this data corrected. Please use the contact details at the end of this policy if you would like to check the personal information that we hold about you.
13 Contact details and further information
28 Sycamore Terrace